Executive Sales Representative

Full Job Description

Increase sales, customer satisfaction, and retention by providing customers, contractors, and other business associates with accurate, consistent, timely, and meaningful information.

Essential Functions:

  • Source for customers – Individuals and Corporates
  • Be available to handle customers’ inquiries.
  • Grow customer base and adopt measures to retain existing customers
  • Answering and documenting all incoming contacts to determine their nature and respond to calls.
  • Respond with empathy to customer complaints and concerns concerning delivery status, account status, payment history, and other services.
  • Respond to customers’ inquiries and complaints.
  • Evaluate data to determine and implement market strategies and take the appropriate course of action to increase sales
  • Understand how to use tools available to recall necessary information.
  • Effectively diffuse anger, tension, and hostility of members expressing concerns about Teruke International Ltd and De West Wind Nigeria.
  • Be open and receptive to feedback and change behavior to improve performance.


Basic Qualifications:

  • Two (2-3) years of customer service experience recommended.


  • Bachelor’s degree in the related field, OND, HND, OR four (2-5) years of experience in a related field.

Additional Requirements:

  • Has a substantial understanding of the job and applies knowledge and skills to complete various tasks.
  • Ability to thoroughly understand processes and customer complaints.
  • Excellent written and verbal skills.
  • Ability to demonstrate analytical and problem-solving skills.
  • Basic knowledge of personal computers is required. Ability to multitask
  • Demonstrate strong reading comprehension and writing skills to analyze and document interaction.
  • Follow established procedures to meet customer needs.
  • Ability to read and respond clearly and concisely.
  • Ability to think critically.
  • Excellent written and verbal skills.

Preferred Qualifications:

  • Sales and Marketing experience/Call Center

Primary Location: Ogba – Ikeja, Lagos. Applicants could operate from any part of Lagos and report to the office at Ogba once a week.

Scheduled Hours: N/A

Shift: Day

Working Days: Monday – Friday, weekends, sometimes

Working Hours Start: N/A

Working Hours End: N/A

Schedule: Part-time/Full-time

Job Type: Standard

External hires must pass a background check screen. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

If you are interested in this role and you fulfill the requirements set above, do not hesitate to send us your CV and cover letter in English.

Job Type: Full-time

Pay: From ₦150,000.00 per month

Ability to commute/relocate:

  • Lagos: Reliably commute or planning to relocate before starting work (Preferred)

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